I have not seen exactly what you describe but I do find that 'normal' level users cannot un-pause a printer queue. The queue might become paused if there was a previous printing problem. Admin level users can do this but typically students and normal users within businesses would not be given Admin level access.
Free Mac Software
To get round this I have pre-configured all my Macs to give even normal level users the ability to un-pause printer queues, the same steps may solve your problem.
Apr 19, 2019 Download and install Face Lock Screen in PC and you can install Face Lock Screen 188.8.131.52.100 in your Windows PC and Mac OS. Face Lock Screen is. Printlock is an application that allows you to password protect your printer. This app will help to ensure that your kids are only printing the essentials. With this app installed on your PC, your kids will have to enter a printer password in order to print anything.
Print Lock Software For Mac Windows 7
sudo /usr/bin/security authorizationdb write system.print.operator allow
sudo /usr/sbin/dseditgroup -o edit -n /Local/Default -a everyone -t group lpadmin
You can do this in Terminal.app locally on a Mac but it is easier for a larger number of machines to do this via a Mac management system such as Apple Remote Desktop. In my case I also now have it incorporated in to my DeployStudio setup workflow. You could also create a payload free installer package and push that out to run those commands as part of a shell script on all your Macs.
Nov 19, 2014 2:58 AM